About us

Company Overview and Main Products

Golf Sim Rooms is a UK‑based specialist in designing and building bespoke golf simulator environments, ranging from high‑end home conversions to purpose‑built garden rooms and garage conversions. Their in‑house team—including architects, master joiners, and fitting specialists—delivers turnkey solutions that integrate structural design, acoustics, lighting, AV systems, and premium simulator hardware such as Trackman, Foresight, Flightscope, and SkyTrak. Each project is tailored to the client’s space and needs, with options that comply with permitted development regulations or larger builds requiring planning consent.

Refund Policy

Golf Sim Rooms offers a warranty on structural elements and workmanship for ten years from the purchase agreement, and for non‑structural materials upon installation. If a room fails to meet these warranties, the company may repair the defects or, at its discretion, refund the purchase price—limited to the total price paid—provided the customer grants access for removal and transfers ownership of the unit. For non‑structural defects, customers must notify the company in writing within one month of build completion. Repaired or replaced items are guaranteed only for the remainder of that one‑month period.

Return Policy

No explicit return policy is publicly available beyond the warranty terms. The company’s liability is limited to repair or refund under warranty conditions, and statutory consumer rights remain unaffected.

Shipping Policy

There is no publicly available shipping policy; installations are carried out on‑site by the company’s team. The company arranges delivery and installation directly, with no mention of shipping costs or timelines.

Customer Support & Contact Information

Golf Sim Rooms provides multiple support channels including telephone (01276 536406), email (info@golfsimrooms.co.uk), live chat, and contact forms for general enquiries, brochure requests, and consultation bookings. They offer free consultations—either on‑site or online—to discuss project details, measure spaces, and plan next steps. International clients, including those in the US, can request brochures and complete a dedicated contact form for global services.

How to Buy/Engage

Customers begin by booking a free consultation—either on‑site or online—via phone, live chat, or form. During this consultation, the team assesses the space and discusses design, technology, and planning requirements. Following agreement, the company issues an order acceptance once a deposit is received. The project then proceeds through design, planning (if required), construction, installation, and handover. Payment terms and scheduling are confirmed in the order acceptance, and any cancellation or deferment requires written agreement and indemnification for incurred costs.